Terms & Conditions
CROWN SPEEDLAB USA has established policies in order to provide shoppers with a safe and secure environment, such policies will be listed on https://www.CROWNSPEEDLAB.com/.
Parts orders ordered are for off road use, any performance modifications made are at a buyer’s risk. All installations made are at the buyer’s own risk. CROWN SPEEDLAB USA holds no responsibility for any mechanical, electrical or any other failures when using aftermarket performance products. Please remember to check with your local laws prior to purchasing aftermarket parts.
Conditions of usage
The use of this site indicates your acceptance of these terms and conditions and placing. Placing an order with CROWN SPEEDLAB USA indicates your acceptance of these terms and conditions.
An electronic order confirmation does not signify an acceptance of your order nor does it mean the order will be processed. CROWN SPEEDLAB USA reserves the right to accept or decline your order for any reason. CROWN SPEEDLAB USA reserves the right to adjust your invoice accordingly. CROWN SPEEDLAB USA may require additional verifications or information prior to accepting an order. Once an order is placed through CROWN SPEEDLAB USA and payment or deposit has been received you have entered in a contract to purchase. Payment or deposit will be charged immediately in order to process or submit your order. Processed and submitted orders will not ship the same day; all orders will need a minimum of 24 hours processing time. If an item is to be expedited, it is your responsibility to contact CROWN SPEEDLAB USA to ensure the immediate attention on your order.
Items which are not in stock or will need an approximated time in order to be completed will be considered as a special-order item. The approximated time is not in the control of CROWN SPEEDLAB USA, the approximate time frame is provided directly from the factory or the manufacturer. Such items will require a deposit amount of 30-50% of the total invoice or the invoice to be paid in full. The amount paid is NON-REFUNDABLE.
Special order and/or custom built CANNOT be cancelled once the order has been submitted for production. Once the deposit has been made the customer should have already reviewed the invoice received and payment or deposit made is an act of agreement upon CROWN SPEEDLAB USA terms and conditions.
Once special-order items are completed and ready to be shipped out to you the remaining balance to be paid in full within 30 days. If an item is not paid in full within the time frame CROWN SPEEDLAB USA reserves the right to resell and forfeit your deposit.
Processing and Shipping
ALL ORDERS AND INVOICES SENT TO THE CUSTOMER MUST BE REVIEWED IMMEDIATELY. IF ANY CORRECTIONS ARE NEEDED IT IS THE CUSTOMER’S RESPONSIBILITY TO CONTACT CROWN SPEEDLAB USA USA IMMEDIATELY AFTER RECEIVING THE INVOICE. CROWN SPEEDLAB USA USA WILL NOT BE HELD RESPONSIBLE FOR ORDERS IN WHICH HAS BEEN PROCESSED AND SHIPPED OUT, IF ADDITIONAL FEES APPLY IN ORDER TO HAVE THE ITEM CORRECTED THE PAYMENT MUST BE MADE PRIOR TO MAKING ANY CHANGES.
ALL ORDERS RECEIVED SHOULD BE CHECKED PRIOR TO INSTALLATION, MODIFICATION, ETC.
Electronic orders made as stated above do not signify the acceptance of an order. Notification of product availability and the status of your order will be notified during business hours after an electronic order is received. If you choose to cancel an order that has been processed a 5% cancellation fee may apply.
Any order which has been shipped from the distributor or from CROWN SPEEDLAB USA cannot be cancelled and will be treated as a return. Once an item has been shipped, restocking fees will apply if applicable. Special order items or custom-built items cannot be returned, NO EXCEPTIONS.
Shipping rates provided at the time of order is a dimensional rate only, if a shipment rate cannot be provided you may contact CROWN SPEEDLAB USA at any time for a shipping rate. CROWN SPEEDLAB USA reserves the right to adjust shipping quote.
International orders will not be processed immediately and may require additional information to process the order.
Returns and Exchanges
SHIPPING COSTS ARE NOT REFUNDABLE.
Return shipping costs will be the customer’s responsibility. Returns should either be prepaid or it will be deducted from the refund amount prior to issuing the refund. We advise any packages being returned should have insurance, but it is not mandatory. Packages are advised to be returned by UPS or FedEx.
Any products to be returned/exchanged are expected to be in “NEW” condition. Items returned with damages, signs of installation, signs of alteration, etc., will not be accepted as a return and the customer will need to pay for an additional shipping cost to have the items shipped back to them. Products to be returned must notify CROWN SPEEDLAB USA within 30 days of the invoice date, no products passed 30 days may be returned. Special order or custom-built items are non-refundable and cannot be returned.
Any products returned to CROWN SPEEDLAB USA or the manufacturer because the item is undeliverable will be held accountable by the customer. The customer will be required to pay an additional shipping fee in order to have the items shipped again. A restocking fee of 25% and return shipping cost will be deducted prior to a refund.
CROWN SPEEDLAB USA will not cover any expense outside of the product (installation, modification, etc.).
Terms of Payment
WHAT FORM OF PAYMENT WILL YOU ACCEPT?
At the time of purchase items are expected to be paid in full unless told otherwise by CROWN SPEEDLAB USA. Prices and shipping costs are subject to change at any time due to exchange rates, shipping rates, price changes, etc.